Provida Services supports domestic gas-appliance installation, servicing and repair enquiries. Enquiries can cover domestic gas boilers, cookers and water heaters, from a planned installation or routine service to a fault that needs diagnosis.

Compatibility, condition and access all affect the right next step. Tell us the appliance type, make and model, what you have noticed and whether the gas supply or another appliance appears to be affected.

If you smell gas, suspect a gas leak or a carbon-monoxide alarm is sounding, do not use the routine enquiry route. Leave the property if it is safe to do so, call the National Gas Emergency Service on 0800 111 999 and call 999 or 112 if anyone is in immediate danger.